ANCHOR
BUDTENDER · FRONT OF HOUSE
Greets customers, walks first-timers through basics, swaps strain notes with regulars. Part educator, part consultant, part sommelier.
VOL 10 · ISSUE 665 · STATION CREW ON THE BOARD · LIVE
THE
STATION
crew.
The people who make KCN more than a dispensary. Trained, passionate, and genuinely here to help — locals first.
HIRE102.5 · ON THE FLOORRETAIN
HIRING · PHILOSOPHY
WE HIRE FOR
curiosity.
Building the right team isn’t about finding the most industry experience. It’s about finding the right instincts. People who ask questions because they want to know. Who remember what a customer said last time. Who treat every interaction as a chance to learn — not just sell.
We hire for curiosity, empathy, and cultural awareness. Product knowledge can be taught. Strain profiles memorized. Terpene charts studied. The instinct to connect, to read the room, to know when a customer needs guidance vs. space — either in you or it isn’t.
Montclair is a diverse community, and our team needs to reflect that diversity in background, perspective, and communication style. When you walk in, you should see faces that feel familiar regardless of who you are.
- 01
CANNABIS ENTHUSIASTS
Genuine appreciation for the plant. Not required to use, but required to understand and respect.
- 02
COMMUNITY CONNECTORS
Hire from Montclair and surrounding towns first. People already invested in the community.
- 03
LIFELONG LEARNERS
Cannabis science evolves constantly. New cultivars, new research, new products. We hire people who find that exciting.
- 04
CULTURE CARRIERS
Music, art, food, fashion. Team members bring their own cultural interests into the space.
PROGRAMMING ROSTER · 04 ROLES
WHO RUNS
the board.
PROGRAMMING
FLOOR MANAGER
Runs the floor. Sets the tone. Trains new hires, handles escalations, keeps the energy steady through the busy hours.
ENGINEER
INVENTORY · COMPLIANCE
Behind-the-scenes lifeblood — receiving, COA review, seed-to-sale tracking, daily reconciliation, NJ-CRC reporting.
TALENT
BUYER · PRODUCT CURATOR
Tours cultivator facilities. Reads lab reports. Negotiates with brands. Decides what earns a spot in our case.
TRAINING · 06 BANDS · 130+ HRS
HOW WE
train.
Every budtender completes the full program before the first customer interaction. Then the learning never stops.
40+ HRS
CANNABIS SCIENCE
Cannabinoid chemistry, the endocannabinoid system, terpene profiles, entourage effect.
30+ HRS
PRODUCT KNOWLEDGE
Deep familiarity with every product on our shelves — origin, cultivator, lab results, optimal use cases.
20+ HRS
CUSTOMER SERVICE
Empathetic listening, needs assessment, handling difficult questions, de-escalation, managing lines.
15+ HRS
COMPLIANCE & SAFETY
NJ cannabis regulations, age verification, purchase limits, packaging, seed-to-sale tracking.
15+ HRS
DOSING · METHODS
Onset times across methods, microdosing, tolerance, first-timer protocols, responsible-use guidance.
10+ HRS
CULTURE · COMMUNITY
Cannabis history, music connection, Montclair community, brand story, KCN values.
JOIN THE CREW
INTERESTED?
KCN is a family business — that extends to how we treat our team. Competitive wages, advancement opportunities as we grow, a work environment that values your input. And the chance to work for a company that actually means what it says.
Team meetings are collaborative, not top-down. When a budtender notices a product getting consistent positive feedback, that observation shapes our ordering. When someone has an idea for the customer experience, it gets discussed and often implemented. Small enough that every voice matters.
The music + cannabis culture isn’t a coat of paint. It’s in the air.
Want to join?
We’re always looking for the right people. If you’re passionate about cannabis, customer service, and community — reach out.
Get in TouchCannabis products are intended for adults 21+ and medical patients with valid identification. Products are not approved by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. Use may cause impairment and dizziness. Do not use while pregnant, breastfeeding, or operating vehicles. Keep all products secure and away from children and pets.